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How we work

Our process, our models, and our exit terms.

Published here because the thing that stops people hiring an unfamiliar firm is not price — it is not knowing what they are agreeing to.

01Delivery

Every stage hands you something.

Discovery

We do not start building until we can explain your system back to you.

You get A written technical brief and a fixed quote

Architecture

Decisions recorded with the options we rejected and what we traded away.

You get Architecture decision records, estimated by component

Build

Working software in a real environment from the first week, not the last.

You get A staging URL you can open from week one

Hardening

Tests, observability, and the alerting that tells you before your customers do.

You get A runbook and meaningful test coverage

Care

We stay. The people who built it are the people who maintain it.

You get A monthly written report

02Engagement models

Four shapes of working together.

Fixed-scope build

Best for
A defined piece of work with a clear finish line.
How it is priced
Fixed quote, after a paid discovery.
Typical length
PLACEHOLDER — typical range
What we need from you
A decision-maker available weekly, and access to the systems involved.

Embedded engineer

Best for
You have a team and need senior capacity on one area.
How it is priced
Monthly rate for an agreed number of days.
Typical length
PLACEHOLDER — minimum commitment
What we need from you
An existing backlog and someone to prioritise it.

Ongoing care

Best for
A system that must keep running and keep changing.
How it is priced
Monthly retainer, scaled to the system.
Typical length
Rolling, cancellable with notice.
What we need from you
Agreed response expectations and access to monitoring.

Assessment

Best for
You inherited something and need to know what you have.
How it is priced
Fixed price. You keep the report either way.
Typical length
PLACEHOLDER — typical range
What we need from you
Read access to the code and a conversation with whoever knows it.
03Ownership and exit

What you can hold us to.

  • 01

    You work with the engineers

    PLACEHOLDER — founder name and photograph. The person who scopes your project writes or reviews the code.

  • 02

    Published rates and models

    Our engagement models and pricing method are on the site, before you ask.

  • 03

    We reply within one business day

    From an engineer, with a real technical observation — not a form letter.

  • 04

    You own everything

    Code, repositories and infrastructure accounts are yours from day one. Handover terms are stated up front.

FAQWhat people ask before signing

What people ask before signing

What if we want to stop mid-engagement?

You can, with notice. Work is invoiced to the point of stopping, you keep everything produced so far, and we will write a handover note covering where things stand.

Who owns the code?

You do, from the first commit. Repositories and infrastructure accounts are created in your name, not ours, so there is nothing to transfer at the end.

What if the estimate turns out to be wrong?

We re-quote the changed part and tell you as soon as we know, rather than absorbing it silently or stopping. Discovery exists to make this rare, not to pretend it cannot happen.

Do you work with our existing developers?

Often, yes. We are usually either leading the architecture or taking one well-defined part end to end, and both work alongside an internal team.

—Start a project

Tell us what is broken.

We will tell you what we would do about it — before you have paid us anything.

  1. 01

    Send a short brief

    Five minutes. What you are building, or what is broken.

  2. 02

    We reply within one business day

    From an engineer, with a real question or observation.

  3. 03

    A 30-minute technical call

    Free, no deck, no obligation.

Or read how we work first →